All orders are shipped out of our jewelry store in Syntagma, Athens, Greece. Prices and invoices include the current official Greek VAT (Value Added Tax) and are denominated in Euros.
All orders are subject to acceptance and availability, and items in your shopping bag are not reserved and may be purchased by other customers. Our quality control check, before dispatching an order, might also prevent us from shipping a product that does not meet our quality standards, in which case you will be notified accordingly.
Violeta Filippou offers products for sale that are in stock and available for dispatch from our showroom. Occasionally however, some of our items may be:
Products in Stock
Products for sale that are in stock are available for dispatch from our showroom within 2-5 working days. For any order cancellation in these products or change of address or payment, you may email firstname.lastname@example.org This option is available until the moment that you have been informed of the shipment of your order by email. After this point no cancellations or changes to your order are possible.
Products in our production chain.
In this case the product will be tagged with the label “producing. Your rights regarding an advance purchase are the same as those for any other purchase at Violeta Filippou. Alternatively, you may simply choose to register your email address for notification of arrival of selected items not held in stock. In this case we will attempt to notify you by email within 48 hours of the product becoming available on the Site. For any order cancellation in these products or change of address or payment, you may email email@example.com.
This option is available until the moment that you have been informed of the shipment of your order by email. After this point no cancellations or changes to your order are possible.
The following methods of payment are accepted:
- Credit or Debit Card
You can choose to pay with your credit card via PayPal even if you don’t have a Paypal account
Violeta Filippou welcomes payments from PayPal Accounts and reserves the right to process orders only if shipped to the same address that the verified PayPal account is registered with.
- Cash on Delivery
Paying cash on delivery is free of charge and is available only in Greece for orders up to 59 Euros. Payment will be collected at the time of delivery by the COURIER or our authorized personnel. Please ensure that someone will be present between 9 am and 5 pm to sign and pay for the delivery.
- Bank Transfer
Your payments must be addressed to the following bank accounts:
National Bank of Greece: IBAN GR9701101040000010400524269
Please reference your order number in your payment to avoid delays. Also note that your order will be processed as soon as your payment is cleared, which might take up to 2 working days depending on bank procedure. Alternatively, you can send your payment confirmation to firstname.lastname@example.org for immediate processing of your order.
- Pay with Debit/Credit Card
Your payments will be addressed by EveryPay securely.
Recognizing the importance of electronic payment security, EveryPay is a licensed Payment Institution by the Bank of Greece (Decision No. 280/3 / 23-7-2018 GG B 3010 / 25-7-2018), and manages securely card payment transactions, in accordance with the regulatory framework of the card transaction security management standard. Everypay is certified in accordance with the PCI DSS compliance standards. All Everypay services are made through secure connections with 256bit SSL certificates. EveryPay also supports the ability to use the 3D Secure service, an additional security token for VISA & MasterCard. The Payer then has to enter his personal secret code to complete the transaction successfully.